item details
Overview
The contents of the manual were originally stored in individual A4 plastic non-archival plastic enclosures, and placed together in a thick cardboard ring binder. The file contains the following how-to guides and information: expectations of manager; retail seasonal rhythms; sales figures (1996-2002); reporting processes; fashion labels that Starfish stock; budgeting, buying and ordering; rostering; meetings; time sheets and holidays; sale preparation process; petty cash process; Christmas process; racking process; merchandising tips; staff account policy; shop hours on public holidays; master copies of fax sheet, letterhead, sales sheets etc; employment process; finding the perfect employee; interview process; reference checks; induction process; induction pack (including employee list, contract, background information on Starfish); staff review; warning process; leaving process; shop procedures – including use of stock/accounting software; list of business suppliers; list of clothing suppliers ; Starfish New Zealand stockists; Starfish Australian stockists; stock-person job description; opening and closing procedures; emergency policy and sick process.